| Online
ordering demo
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View demonstration of Online Ordering
•
View Overview of web application
| Drivers
Hand held computers
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Our
hand held computers are one of the most advanced
communications systems available that allow A&B
Courier to quickly communicate with our drivers
for an up to the minute status of your shipment.
The hand held computers work by transmitting data
over a wireless network, from the dispatcher’s
computer to the driver’s hand held computer,
allowing real time transactions on all orders. |
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Automated
Overnight Dispatch (Pick up)
Orders are placed either by phone
or internet. Each order is automatically transferred
to the dispatch screen and assigned by the computer
to the driver designated by postal codes. The driver
accepts the order via handheld wireless computer, once
the order is picked up the driver updates the order
using his handheld unit. Once the order is updated by
the driver as picked up the computer will automatically
assign it to the delivery driver and sit in queue until
the next day. Our dispatch team monitors the computer
screen all day ensuring all deliveries are done to each
customer’s satisfaction.
Automated
Overnight Dispatch (Deliveries)
Drivers arrive at the A&B
Central warehouse. The computer dispatches all orders
held in the queue picked up the previous day and releases
them to the delivery driver’s hand held unit each
morning. Each driver checks his hand held unit to the
parcels in his cage, once verified the driver begins
his deliveries. Once delivered the driver enters the
consignee’s signature into the hand held unit.
The signature is real time at A&B and on the web.
Each order moves to the completed screen as the delivery
is done, allowing the dispatch team to monitor that
each delivery is being done to the customer’s
satisfaction.
Nightly
Sort of Overnight Deliveries
Every overnight delivery comes
into the A&B Central Warehouse nightly. In the warehouse
each package is scanned in or manually entered to say
the package is picked up and is being sorted. The packages
are then distributed into a cage for delivery the next
morning. Other packages are then taken by linehaul to
meet planes and transport trucks to be delivered throughout
the world.
Messenger
Deliveries (Direct, Rush or Sameday)
Orders
are placed either by phone or internet.
The dispatch team receives the order on the computer
screen and then dispatches the order to the driver’s
wireless handheld computer. The driver will accept the
order and updates the hand held unit upon pick up. Upon
delivery the driver enters the consignee’s signature.
This signature is received in real time at A&B as
well as on the web.
Failover
System
A&B Courier has 3 servers
on site. Each one provides different functions in case
of failure. We also have three off site servers that
are mirrored to the main servers in case of any power
outages. The systems will switch seamlessly without
down time.
Loss
of Power
A&B Courier has an emergency
generator in place in case of any prolonged period of
power outages that the Smart UPS system cannot handle.
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