| Number
of Customers
A&B Courier has over 3000
active customers all from varying types of business.
Vehicle
Types
A&B Courier has a fleet of
cars, hatchbacks, and vans, including cube vans and
straight trucks servicing our customers on a daily basis.
Other vehicles are available through our expansive network
of associates.
Price
Quotes
You will automatically receive a price quote when placing
orders for pick up or delivery.
Control
Numbers
Each order is automatically assigned
a control number which is used to track your shipment.
Courtesy
Calls
The A&B Sales team regularly
makes courtesy calls to keep in touch with our valued
customers.
Specialized
Customer Requirements
Specialized or specific arrangements
required by our customers on a regular basis can be
handled efficiently by the computer by flagging the
account with special instructions that will appear on
each order.
Area
of Service
A&B Courier offers world wide service for all
overnight services.
A&B Courier offers Messenger service throughout
Greater Metro Toronto. All areas outside of Southern
Ontario are offered on a per kilometre basis.
Hours
of Operation
Customer service representatives
are available from 8:00 a.m. to 5:30 p.m. EST, Monday
to Friday excluding holidays.
Drop
off Hours
Pick up and drop off hours are from 7:15 a.m. to 6:30
p.m. EST Monday to Friday excluding holidays.
Holiday
Schedule
New Year’s Day
Good Friday
Victoria Day
Canada Day
Civic Holiday
Labour Day
Thanksgiving
Christmas Day
Boxing Day
Overnight
Cut-off times
| CITY |
Cut-off |
CITY |
Cut-off |
CITY |
Cut-off |
CITY |
Cut-off |
| AGINCOURT |
3:45 |
ETOBICOKE |
3:45 |
MARKHAM |
5:00 |
ROCHES
POINT |
4:00 |
| AJAX |
3:00 |
GORMLEY |
5:00 |
MISSISSAUGA |
3:00 |
SCARBOROUGH |
3:45 |
| AURORA |
5:30 |
HAMILTON |
2:00 |
MONTREAL |
12:00 |
SCHOMBERG |
4:00 |
| BARRIE |
3:00 |
HOLLAND
LANDING |
5:00 |
MOUNT
ALBERT |
4:00 |
SHARON |
5:00 |
| BELLEVILLE |
2:00 |
INNISFIL |
3:00 |
NEWMARKET |
5:30 |
STOUFFVILLE |
5:00 |
| BOLTON |
5:00 |
JACKSON'S
POINT |
4:00 |
NIAGARA
FALLS |
1:00 |
STROUD |
3:00 |
| BRADFORD |
4:30 |
KESWICK |
4:00 |
NORTH
YORK |
3:45 |
THORNHILL |
5:00 |
| BRAMPTON |
3:00 |
KETTLEBY |
4:00 |
OAKVILLE |
1:00 |
TORONTO |
3:45 |
| BROOKLIN |
3:00 |
KING
CITY |
5:00 |
OAK
RIDGES |
5:00 |
UNIONVILLE |
5:00 |
| CLAREMONT |
2:00 |
KINGSTON |
2:00 |
OSHAWA |
3:00 |
UXBRIDGE |
3:00 |
| CONCORD |
5:00 |
KITCHENER |
1:30 |
OTTAWA |
2:00 |
WESTON |
3:45 |
| COURTICE |
2:00 |
KLEINBERG |
4:00 |
PETERBOROUGH |
2:00 |
WHITBY |
3:00 |
| DOWNSVIEW |
3:45 |
LINDSAY |
2:00 |
PICKERING |
3:00 |
WILLOWDALE |
3:45 |
| DON
MILLS |
3:45 |
LONDON |
2:30 |
QUEENSVILLE |
4:00 |
WINDSOR |
12:30 |
| EAST
YORK |
3:45 |
MAPLE |
5:00 |
RICHMOND
HILL |
5:00 |
WOODBRIDGE |
5:00 |
Cut
off times for Messenger Deliveries
| SAMEDAY |
1:00
p.m. |
| RUSH
|
2:30
p.m. |
| DIRECT |
4:00
p.m. |
| Double
Direct Service is available after 4:00 p.m. |
Filling
out a waybill
Information needed to complete
an A&B Courier waybill
| A
|
• |
Service type |
| B |
• |
Complete
address of pick up location with the shippers signature |
| C |
• |
Complete
address of destination location |
| D |
•
|
Date |
| E |
•
|
Customer
account number the shipment is to be billed to |
| F |
•
|
Control
number given by the CSR when the order was placed |
| G |
•
|
Reference
number only if the customer requires their file
or P.O. number to appear |
| H |
•
|
No
signature required box is to be initialled if the
parcel can be
delivered without obtaining a signature |
| I |
•
|
Insurance
if required |
| J |
•
|
Description
of delivery package |
| K |
•
|
Any
special information that the A&B delivery driver
may need |
| L |
•
|
Number
of pieces being shipped |
| M |
•
|
Weight
of total shipment |
| N |
•
|
Prepaid
to be checked if the shipper is paying / Collect
to be checked if consignee is paying |
| O |
•
|
Collect
to be checked off if consignee is paying |
|
